We currently ship to:

• United States 🇺🇸
• European Union countries 🇪🇺

All orders are fulfilled from trusted warehouses to ensure fast and reliable delivery.

Shipping is completely free on all orders — no minimum spend required.

We also guarantee no customs duties or additional taxes upon delivery.

What you see at checkout is exactly what you pay — no hidden fees.

No. We guarantee that you won’t be charged any customs duties or taxes. The total price shown at checkout is all you’ll pay.

Processing Time: 1–3 business days (excluding weekends & holidays)

Shipping Time (USA 🇺🇸 ): 5–9 business days

Shipping Time ( Europe🇪🇺 ): 5–10 business days

📌 Deliveries to remote areas may take slightly longer.

As soon as your order ships, you’ll receive an email with a tracking number.

Click the link in the email to monitor your shipment in real time.

If you don’t receive tracking details after a few days, please contact us:

📧 support@jewellar.com

Orders are processed quickly, so changes or cancellations can’t be guaranteed.

However, if you made a mistake (like the wrong address), contact us immediately:

📧 support@jewellar.com

We’ll do our best to update the order before it ships.

Delays are rare, but they can happen. If your order hasn’t arrived within the expected timeframe:

• Double-check your shipping address
• Review the tracking link
  
• If it’s been more than 12 business days since shipping, contact us

We’ll investigate and make sure your order gets to you.

If you haven’t received an order confirmation email:

• Check your spam or junk folder
  
• You might’ve entered your email incorrectly
  

Reach out to us with:

• Your full name
  
• Shipping address
  
• Phone number used at checkout
  

📧 support@jewellar.com — We’ll help you locate your order.

If you entered the wrong shipping address, please contact us as soon as possible:

📧 support@jewellar.com

We’ll try to update the address before the order is processed, but we can’t guarantee changes once it has shipped.

In most cases, yes.

However, if your order includes multiple items, they may ship separately depending on availability and fulfillment locations.

You’ll receive a tracking number for each shipment.

If the address provided is incorrect and the order ships, we cannot recover it.

Please double-check your shipping details before placing your order.

If you realize the mistake quickly, contact us right away — we’ll try to help before it’s too late.

Currently, we only ship to the United States and European Union countries.

We’re working on expanding to more regions soon — stay tuned!

We’re always here to assist you.

📧 support@jewellar.com

We usually respond within 24 business hours.