FAQs

FAQ JEWELLAR

FAQs

Do I Need to Open an Account to Shop with You?

No, you don’t need an account. You can shop and check out as a guest anytime.

However, creating an account makes future shopping easier by saving your details. You can sign up at any time—either before shopping or during checkout.

Simply click on “Login/Register” at the top of the page, select “Create an Account,” and enter your personal details. Once you submit the form, you’ll receive a confirmation email to activate your account and start enjoying a seamless shopping experience.

Browse our exquisite collection and select your desired items by adding them to your shopping cart.

When you're ready, go to your cart and click “Check Out.”

Follow the guided steps to enter your shipping and payment details, review your order, and confirm your purchase. Once completed, you'll receive an order confirmation email with all the details.

For any product-related inquiries, our customer service team is here to help. Visit our Contact Us page for more information, or reach out to us directly at contact@jewellar.com. We’re happy to assist you!

After placing your order, you will receive a confirmation email acknowledging that we have received your order. Please note that your order will only be shipped once your payment has been approved, and both the billing and delivery addresses have been verified. If you are a registered user, you can also check your order status anytime under the “My Account” section.

At Jewellar, we take pride in crafting high-quality pieces using premium materials designed for beauty and durability.

  • Jewelry Collection: Made from gold and 925 sterling silver, elegantly plated with a layer of gold for a luxurious, long-lasting finish.
  • Accessories Collection: Expertly crafted from premium stainless steel, plated with 18K gold using advanced Physical Vapor Deposition (PVD) technology.

Our PVD plating is 10 times more durable than standard gold or silver plating, offering exceptional resistance to wear. Plus, our jewelry is 100% waterproof, so you can wear it confidently every day!

Keeping your jewelry in pristine condition ensures its lasting beauty. Follow these care tips:

Cleaning Tips:

  • Use lukewarm water and mild soap to gently cleanse your jewelry.
  • Wipe it with a soft, non-abrasive cloth to maintain its shine.
  • Regular cleaning helps minimize residue buildup, keeping your pieces radiant.

Storage Tips:

  • Store jewelry separately to prevent scratches and tangling.
  • Use a soft-lined pouch or a jewelry box with compartments.
  • Ensure your jewelry is completely dry before storing to avoid tarnishing.

By following these simple steps, your jewelry will retain its brilliance for years to come.

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.