Spedizione e Consegna
Where do you ship?
We currently ship to:
- United States 🇺🇸
- European Union countries 🇪🇺
All orders are fulfilled from trusted warehouses to ensure fast and reliable delivery.
How much does shipping cost?
Shipping is completely free on all orders — no minimum spend required.
We also guarantee no customs duties or additional taxes upon delivery.
What you see at checkout is exactly what you pay — no hidden fees.
Will I be charged customs duties and taxes?
No. We guarantee that you won’t be charged any customs duties or taxes. The total price shown at checkout is all you’ll pay.
What are the estimated delivery times?
Processing Time: 1–3 business days (excluding weekends & holidays)
Shipping Time (USA 🇺🇸 ): 5–9 business days
Shipping Time ( Europe🇪🇺 ): 5–10 business days
📌 Deliveries to remote areas may take slightly longer.
How do I track my order?
As soon as your order ships, you’ll receive an email with a tracking number.
Click the link in the email to monitor your shipment in real time.
If you don’t receive tracking details after a few days, please contact us:
📧 support@jewellar.com
Can I cancel or change my order?
Orders are processed quickly, so changes or cancellations can’t be guaranteed.
However, if you made a mistake (like the wrong address), contact us immediately:
📧 support@jewellar.com
We’ll do our best to update the order before it ships.
My order is delayed, when will I receive it?
Delays are rare, but they can happen. If your order hasn’t arrived within the expected timeframe:
- Double-check your shipping address
- Review the tracking link
- If it’s been more than 12 business days since shipping, contact us
We’ll investigate and make sure your order gets to you.
Haven’t received your order confirmation?
If you haven’t received an order confirmation email:
- Check your spam or junk folder
- You might’ve entered your email incorrectly
Reach out to us with:
- Your full name
- Shipping address
- Phone number used at checkout
📧 support@jewellar.com — We’ll help you locate your order.
Can I change my shipping address after placing the order?
If you entered the wrong shipping address, please contact us as soon as possible:
📧 support@jewellar.com
We’ll try to update the address before the order is processed, but we can’t guarantee changes once it has shipped.
Will all items in my order arrive together?
In most cases, yes.
However, if your order includes multiple items, they may ship separately depending on availability and fulfillment locations.
You’ll receive a tracking number for each shipment.
What happens if I enter the wrong shipping address?
If the address provided is incorrect and the order ships, we cannot recover it.
Please double-check your shipping details before placing your order.
If you realize the mistake quickly, contact us right away — we’ll try to help before it’s too late.
Do you ship internationally outside the US and Europe?
Currently, we only ship to the United States and European Union countries.
We’re working on expanding to more regions soon — stay tuned!
Need Help?
We’re always here to assist you.
📧 support@jewellar.com
We usually respond within 24 business hours.
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